Ask a Question Usually answered in minutes! If you experience an error during scanning, try these general scan troubleshooting steps c in English. It should show 5 or more files” – Yes, there were many files listed in the Installer Log file. Not finding what you are looking for? Locate and double-click one of the following files. The scanner was working well since purchased several months ago but first stopped about a week ago.

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Install all drivers that came with the Canon canscan. Follow these steps if you need to save the scan as another file type, such as a.

CanoScan LiDE 600F

If I select Scan in the Toolbox, I get the same failed to open driver error as you are. This should also open a window that lets you set parameters before a final scan. To start the conversation again, simply ask a new question.

New 14 Sep There are no new drivers. Open the CanoScan Toolbox cxnoscan and click on the Scan-1 button. It is disappointing that the troubleshooter should have missed something q basic – yet so obscure for people not familiar with DOS.


Related Question Received this error while scanning: Select New Scanand then change any desired settings to the scan. I spoke Canon about this and they obviously get this complaint all the time and they say that their canoscsn which they have failed to up date work “just fine” and that it is a problem with Windows 7 itself and that I need to speak to Microsoft!

Title the image, choose a location to save the file to and click “OK.

CanoScan LiDE F

If both of these work, then the problem must be with the Toolbox application, although I don’t know what exactly. Repairs of such Canon brand peripheral equipment shall be governed by the fsiled of the Separate Warranty. View answer in context. New 07 Apr 2. Go to Preferences and click the option under “Scanner” that says “When Image Capture is launched, open scanner window” 3.

If you want to save your image on the desktop, simply click Other. It is presently working again on this Win 10 computer and has never failed on another computer running Win 10 that was upgraded from Win 7.

Failed to open a driver

A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct poen over the telephone. Warranty repair or replacement shall not extend the original warranty period of the Product.


InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period. Delete this folder also. It was not necessary to lixe or replace the version in this location. This had been driving me nuts.

Nov 21, 5: From the CanoScan Toolbox, click the Settings button. The older computer is also running bit Windows 10 upgraded from Windows 7. The max point reward for answering a question is There is no software for the OS Version you selected. Monday fakled Friday, except holidays. Please follow this link for same manual with screenshots: Or is there a special forum that they support?

Hi shiphencopy over the ” Twain Posted on Mar 12,