The disc drive should now be recognized by Windows. Right-click the drive name and select Enable. The time now is Uninstall Roxio Creator Basic v9 from add remove programs:. Click File , Export , type a filename that is easy for you to remember, and click Save. If this is your first visit, be sure to check out the FAQ by clicking the link above.

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This product contains components that can be xompaq by electrostatic discharge ESD. If a drive name is shown with a disabled icon the drive icon is marked with an arrow pointing down,the drive has been disabled. Subscribe to our newsletter.

Be very careful to not dislodge other cables. Wait 5 seconds for the computer to fully power off before turning it on again. Most information is available on the internet or from the manufacturer’s website, do not assume compatibility; know before purchasing.

Once you have installed the updates or if no updates were available, continue to the next step. It is new and has never been used. The rvd drive should now be recognized by Windows.

HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista) | HP® Customer Support

The disc drive should now be recognized by your recording software. Select the drive name, click the uninstall button, and wait about five seconds. Tags for this Thread brokencd dvd drivenot workingpresario v Click Startand evd ” device manager ” into the Start Search field. But i think the device comes with the driver on it and the real issue may be that there not talking correctly.


Select Roxio Creator Basic v9and click Uninstall from menu bar. Gently remove both the data cable and the power cable from the back of the CD drive. Device installed 675b message.

HP Compaq 6715b Cd-rw DVD RW Burner Drive Uj-861

Be careful not to slide skin along any interior metal edge compq the computer. JavaScript seems to be disabled in your browser. We will cover this item for 1 Year from the date of purchase. We will cover this item for 1 Year from the date of purchase.

HP Compaq GCC-C10N CD-RW / DVD-ROM Laptop Drive C0 No Faceplate

Sign up for price alert. I just fixed it i fallowed this guide. Confirm the deletion by clicking Yes. Click Startand enter ” regedit ” into the Start Search field.

Go to the HP Software download page. This is just the drive itself and does not have the faceplate.

HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista)

Europe, Middle East, Africa. Unplug all non-essential external plug and play devices, especially cameras, and complete the following steps. If i do need to replace it can you point me to a good “cheap” place to buy Ive opened and repaired laptops before.


The drive should work correctly once it has been enabled. To reset the drive, fully turn off the computer by selecting Start and then Shut down from the power menu. You may have to restart the computer to complete the enabling process. This drive fd with Light-Scribe labeling technology.

Click Nextand then click Next again. If this does not help, you can temporarily convert your DVD to USB, then stream the content to your computer, you can follow this guide: If the drive name appearsthe drive is recognized by the 6715 and should also be recognized by Windows.